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We at LearnPianoOnline.com and MyPianoLessons.org, Inc. (“we”, “us”) respect your privacy and want you to understand how we collect, use, and share data about you. This Privacy Policy covers our data collection practices and describes your rights to access, correct, or restrict our use of your personal data.
This Privacy Policy applies when you visit or use the services at LearnPianoOnline.com and MyPianoLesson.org website.
By using the Services, you agree to the terms of this Privacy Policy. You shouldn’t use the Services if you don’t agree with this Privacy Policy or any other agreement that governs your use of the Services.
We may collect different data from or about you depending on how you use our Services. Below are some examples to help you better understand the data we collect.
When you create an account and use our Services, we collect any data you provide directly, including:
| Account Data | In order to use certain features (like enrolling in a course), you need to create a user account. When you create or update your account, we collect and store the data you provide, like your email address, password, name, and address. |
| Profile Data | You can also choose to provide profile information like a photo, headline, website link, social media profiles, or other data. Your Profile Data will be publicly viewable by others. |
| Shared Content | Parts of our Services let you interact with other users or share content publicly, including by posting reviews on a course page, asking or answering questions, sending messages to students or instructors, or posting photos or other work you upload. Such shared content may be publicly viewable by others depending on where it is posted. |
| Course Data | When you enroll in and take courses, we collect certain data including which courses, assignments and quizzes you’ve started and completed; your exchanges with instructors, teaching assistants, and other students; and essays, answers to questions, and other items submitted to satisfy course requirements. |
| Student Payment Data | If you make purchases, we collect certain data about your purchase (such as your name and zip code) as necessary to process your order. You must provide certain payment and billing data directly to our payment processing partners, including your name, credit card information, billing address, and zip code. For security, we do not collect or store sensitive cardholder data, such as full credit card numbers or card authentication data. |
| Instructor Payment Data | If you are an instructor, you can link your PayPal, or other payment account to the Services to receive payments. When you link a payment account, we collect and use certain information, including your payment account email address, account ID, physical address, or other data necessary for us to send payments to your account. For security, we do not collect or store sensitive bank account information. The collection, use, and disclosure of your payment and billing data is subject to the privacy policy and other terms of your payment account provider. |
| Data About Your Accounts on Other Services | We may obtain certain information through your social media or other online accounts if they are connected to your piano membership account. Currently we do not collected data from third party sources such as social media. |
| Challenges, Promotions, and Surveys | We may invite you to complete a survey or participate in a promotion (like a contest, or challenge), either through the Services or a third-party platform, such as a survey platform. If you participate, we will collect and store the data you provide as part of participating. That data is subject to this Privacy Policy unless otherwise stated in the official rules of the promotion or in another privacy policy. The data collected will be used to administer the promotion or survey, including for notifying winners and distributing rewards. To receive a reward, you may be required to allow us to post some of your information publicly (like on a winner’s page). Where we use a third-party platform to administer a survey or promotion, the third party’s privacy policy will apply. |
| Communications and Support | If you contact us for support or to report a problem or concern (regardless of whether you have created an account), we collect and store your contact information, messages, and other data about you like your name, email address, location, operating system, IP address, and any other data you provide or that we collect through automated means (which we cover below). We use this data to respond to you and research your question or concern, in accordance with this Privacy Policy. |
The data listed above is stored by us and associated with your account.
When you access the Services (including browsing courses), we collect certain data by automated means, including:
| System Data | Technical data about your computer or device, like your IP address, device type, operating system type and version, unique device identifiers, browser, browser language, domain and other systems data, and platform types. |
| Usage Data | Usage statistics about your interactions with the Services, including courses accessed, time spent on pages or the Service, pages visited, features used, your search queries, click data, date and time, and other data regarding your use of the Services. |
| Approximate Geographic Data | An approximate geographic location, including information like country, city, and geographic coordinates, calculated based on your IP address. |
The data listed above is collected through the use of server log files and tracking technologies, as detailed in the “Cookies and Data Collection Tools” section below. It is stored by us and associated with your account.
We use cookies (small files that websites send to your device to uniquely identify your browser or device or to store data in your browser) for things like analyzing your use of the Services, personalizing your experience, making it easier to log into our Services, and recognizing you when you return. We use web beacons (small objects that allow us to measure the actions of visitors and users using the Services) for things like identifying whether a page was visited, identifying whether an email was opened, and advertising more efficiently by excluding current users from certain promotional messages or identifying the source of a new mobile app download.
We use the following types of cookies:
You can set your web browser to alert you about attempts to place cookies on your computer, limit the types of cookies you allow, or refuse cookies altogether. If you do, you may not be able to use some or all features of the Services, and your experience may be different or less functional.
We use the data we collect through your use of the Services to:
We may share your data with third parties under the following circumstances or as otherwise described in this Privacy Policy:
LearnPianoOnline.com and MyPianoLessons.org takes appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data that we collect and store. These measures vary based on the type and sensitivity of the data. Unfortunately, however, no system can be 100% secured, so we cannot guarantee that communications between you and LearnPianoOnline.com and MyPianoLessons.org, or any information provided to us in connection with the data we collect through our Services will be free from unauthorized access by third parties. Your password is an important part of our security system, and it is your responsibility to protect it. You should not share your password with any third party, and if you believe your password or account has been compromised, you should change it immediately.
You can choose not to provide certain data to us, but you may not be able to use certain features of the Services.
If you have any questions about your data, our use of it, or your rights, contact us at teacher@learnpianoonline.com
You can access and update your personal data that LearnPianoOnline.com and MyPianoLessons.org collects and maintains as follows:
LearnPianoOnline and MyPianoLessons are are headquartered in the United States, and in order to provide the Services to you we must transfer your data to the United States and process it here. By visiting or using our Services, you consent to storage of your data on servers located in the United States. If you are using the Services from outside the United States, you consent to the transfer, storage, and processing of your data in and to the United States or other countries. Specifically, personal data collected in Switzerland and the European Economic Area (“EEA”) is transferred and stored outside those areas.
That data is also processed outside of Switzerland and the EEA by our service providers, including to process transactions and to facilitate payments. We have entered into data processing agreements with our service providers that restrict and regulate their processing of your data on our behalf. By submitting your data or using our Services, you consent to this transfer, storage, and processing by LearnPianoOnline.com and MyPianoLessons.org and its processors.
From time to time, we may update this Privacy Policy. If we make any material change to it, we will notify you via email, through a notification posted on the Services, or as required by applicable law.
As permitted by applicable law, if you continue to use our Services after the effective date of any change, then your access and/or use will be deemed an acceptance of (and agreement to follow and be bound by) the revised Privacy Policy. The revised Privacy Policy supersedes all previous Privacy Policies.
This Cookie Policy was last updated on May 15, 2018
Cookies are small text files stored by your browser as you browse the internet. They can be used to collect, store, and share data about your activities across websites, including on Udemy. Cookies also allow us to remember things about your visits to Udemy, like your preferred language, and to make the site easier to use.
We use both session cookies, which expire after a short time or when you close your browser, and persistent cookies, which remain stored in your browser for a set period of time. We use session cookies to identify you during a single browsing session, like when you log into Udemy. We use persistent cookies where we need to identify you over a longer period, like when you request that we keep you signed in.
We use cookies and similar technologies like web beacons, pixel tags, or local shared objects (“flash cookies”), to deliver, measure, and improve our services in various ways. We use these cookies both when you visit our site and services through a browser and through our mobile app. As we adopt additional technologies, we may also gather additional data through other methods.
We use cookies for the following purposes:
| Authentication and security |
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For example, cookies help authenticate your access to your membership and prevent unauthorized parties from accessing your accounts.
| Preferences |
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For example, cookies help us remember your preferred language or the country you’re in, so we can provide content in your preferred language without asking each time you visit.
| Analytics and research |
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Cookies help us test different versions of our courses to see which features or content users prefer, web beacons help us determine which email messages are opened, and cookies help us see how you interact with us, like the links you click on.
We also work with a number of analytics partners, namely, Google Analytics,who use cookies and similar technologies to help us analyze how users use the Services, including by noting the sites from which you arrive. Those service providers collect that data themselves.
You have a number of options to control or limit how we and our partners use cookies:
From time to time, we may update this Cookie Policy. If we do, we’ll notify you by posting the policy on our site with a new effective date. If we make any material changes, we’ll take reasonable steps to notify you in advance of the planned change.
