There are several reasons why you might not be able to login. I will list them below:
1. This might sound silly, but you might not be a member. Sometimes I have students who confuse the free lessons with the membership lessons. Unless you have actually purchased a membership, you will not be able to login.
2. You might be typing your details wrong. Your password is case sensitive, so be very careful.
3. You might be expired. If that is the case, you will need to email me and tell me you are expired and ask for a renewal.
Well, if none of the above applies to you, then you will need to email me and let me know what you have tried doing, so I don’t try to do all of it all over again. I will also need the approximate date of sign up, the email that you used, and the password that was assigned to you, or if you changed it, I need the changed one.
3 Responses
Hello Lisa:
This is happenned to me several times when I tyring
to login in my membership area, I see the message
something like this: Your username and the password
is invalid, I am really sure is for the same reason
Maybe I am logging in the wrong area. But today
is happening to me. How can I solve this problem
I am a member. but its happened. Could you help
Thank you
Brunilda
Hello Lisa:
I was trying to Login in my membership and I can’t Login
I am sending to you my password and my Username
My Membership Login: brunildadavila58@hotmail.com
and my password is the same:
brunildadavila58@hotmail.comRe– sent me my Password.
Thank you
Brunilda
What happened to my membership account? It completely disappeared, why can’t I log in?